Privacy Policy

How we collect, use, and protect your information.

Last updated: February 24, 2026

1. Introduction

Codivus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.codivus.africa and use our services, including our AI products, software solutions, and integrations.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide:

  • Name, email address, phone number, and company name when you fill out our contact form
  • Account credentials if you register for any of our products (e.g., Cobot, DreamJobs, Text to Database)
  • Payment information when you purchase our services
  • Any other information you voluntarily provide to us

Information Collected Automatically:

  • Device information (browser type, operating system, device type)
  • IP address and approximate location
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or source

Information from Third-Party Services:

  • Google reCAPTCHA data for spam prevention on our contact form
  • Data from WhatsApp Business API and Facebook/Meta integrations when you interact with our chatbots

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services and products
  • Respond to your inquiries and fulfill your requests
  • Send you project updates, service communications, and technical notices
  • Improve our website, products, and services
  • Prevent fraud and ensure the security of our services
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who help us operate our business (e.g., Formspree for form processing, Google for reCAPTCHA, cloud hosting providers)
  • Platform Partners: With Meta/Facebook and WhatsApp when you use our integrations on those platforms, subject to their respective privacy policies
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of any resulting business relationship plus a reasonable period thereafter.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to the processing of your personal information
  • Portability: Request transfer of your data in a structured, commonly used format

To exercise any of these rights, please contact us at info@codivus.africa.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These may include:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Third-Party Cookies: Set by services like Google reCAPTCHA for security purposes

You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites and services (e.g., LinkedIn, Twitter/X, Facebook). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

11. International Data Transfers

As Codivus operates from Malawi, Africa, your information may be processed in countries where data protection laws may differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to Malawi and other countries where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: